Success Manager
New Cairo,
Egypt
New Cairo,
Egypt
The Success Manager will manage up to five client accounts, leading the communication with the clients and ensuring that all the marketing activities align with the client's goals and brand direction. This role involves conducting market research, planning and executing monthly marketing strategies, coordinating with Superior that the marketing strategy aligns with the client's objectives and goals, maintaining daily client communication, and tracking performance metrics. They will also collaborate closely with the Marketing Manager and other team members to ensure high-quality deliverables and continuous growth.
Key Responsibilities:
- Working with a maximum of 5 clients
- Performing initial market research for the client and his/her competitors
- Going through the inbox and comments section of the clients’ social media presence to collect feedback
- Searching online groups and communities about the client
- Set KPIs to measure the success of the marketing plan
- Creating the marketing strategy for every client
- Create content calendars for each client
- Revising all marketing content with the client
- Meeting with the clients monthly
- Daily communication with the client to update on the marketing objectives
- Managing the workload of the team (Graphic design partner)
- Coordinating with other teams to help if they have a high workload
- Facilitating discussion between the client and any third party if it involved marketing
- Managing and preparing shoots
- Follow the self-development plan assigned by the superior
- Update the superior bi-weekly about each client
- Maintaining the assets of the clients
- Responsible for educating the client on marketing techniques and the rules of the company, as well as other services we can offer
- Is solely responsible for his/her client, escalate in case of issue or potential clash
- Participate in brainstorming session
- Guide an intern
Qualifications & Skills:
- Bachelor’s degree in Marketing, IMC, Business or other related fields
- 2+ years of experience in Marketing
- Excellent communication, leadership and time management skills.
- Up-to-date knowledge of marketing, design and industry trends.
- A good eye for design and visuals